United, Still Borked · Earlier this year the United/Continental merger went through and pretty well everything customer-facing stopped working. Back in April, Duncan Davidson posted this horror story. I’ve been off the road for a couple months, and now I discover that United still can’t do advance checkin if you’re on a code-share, nor can the airport machines recognize you. So you step up the counter and back into 1982 ... [9 comments]
