Addressing For the Other Billions · Much time on the W3C TAG telecon today on (I think) an important issue: how to extend the machinery of the Universal Republic of Love, er I mean URL, er I mean URI, to the billions who don't use our ninety-seven ASCII characters to describe the world. This is tricky, not so much because it's tricky, but because there's so much Anglocentric software out there that we have to cater to. (Warning: severely geeky.) ...
Winning Business With a Good Web Site · I just now this morning had to book a short little trip within the Pacific Northwest. There's this regional carrier called WestJet, and they got my business, among other reasons because their website is done right while the competition's are lame and irritating ...
